The use of this Website and/or our services indicates your acceptance of the following terms and conditions. If you do not agree with any of these terms and conditions, please refrain from using this Website or our services.
If you are below the legal age of consent in your respective district, you are not permitted to access or use this Website or our services. You acknowledge that you must be of legal age to purchase any of our products or services available on this Website or otherwise.
By placing an order and/or making a payment, you acknowledge that you have read and comprehended these terms and conditions. By doing so, you also agree to be legally bound by these terms and conditions, constituting the entire agreement between you and Ultra Publishers
Definitions:
- "Website" refers to all online content on Ultra Publishers website pages.
- "Customer," "You," or "Yours" mean and refer to you or any person placing an order on your behalf to Ultra Publishers
- "Company," "We," or "Our" mean and refer to Ultra Publishers, a company registered under the laws of XXXXXXXXXXXXXXXX.
- "Product" means all services and products provided by Ultra Publishers to the Customer according to their Order.
- "Order" means a customer's request, made via phone or e-mail, to purchase services or products provided by Ultra Publishers. Orders are confirmed through various payment methods.
Our Services:
By placing the Order and/or making a payment, you are purchasing the Product for your own use. All Products are created by freelance writers who have transferred all rights and ownership of the Products to the Company. Please note that all Products are non-refundable and do not come with any warranties, expressed or implied. It is your responsibility to read these Terms and Conditions thoroughly before placing any Order and/or payment on this Website.
Refund Policy:
It is essential to fully understand the refund policy to be aware of the privileges and limitations governed by the Ultra Publishers Policy.
We offer refunds under specific cases and conditions, which are detailed as follows:
1. Change of Mind:
- 100% refund is available before our writers/editors begin working on the project.
- If you decide to cancel the project within the first hour of placing your order, a refund can be requested, subject to a 15% processing fee in other cases.
2. Incompetent Delivery:
- 100% refund is available before our writers/editors begin working on the project.
- If you decide to cancel the project within the first hour of placing your order, a refund can be requested, subject to a 15% processing fee in other cases.
3. Late Delivery:
- While we strive for "On-time Delivery," if we fail to deliver requested services on time and after three (03) attempts to contact us, a refund will be processed upon providing documentary evidence that the delay was the company's fault.
Refund Time Frame:
Refund claims must be made within 120 days of delivery. Claims made after this time frame will not be entertained. It is the customer's responsibility to note the refund deadline at the time of placing the order.
Cases where Refund will not be Issued:
- Refunds due to minor technical errors such as grammatical, typing, word count, or missing references will be processed with mutual agreement, and the company may offer partial refunds or discounts for future purchases.
- The company will not be held responsible for any delays caused by the client.
- No refund will be issued after the initial draft has been completed. Although, you can request for unlimited revisions until and unless you are 100% satisfied.